Jo Malone London is a luxury British fragrance house renowned for its elegant, refined and minimalist scents and the art of gift-giving. The brand is all about combining and ‘layering’ scents to create a personal and unique signature. At Jo Malone, the presentation of the gift is just as important as the contents, making every product a special experience.
For Jo Malone London, we deploy experienced staff to the counters within De Bijenkorf. Our teams advise customers on fragrances, create personalised fragrance combinations, and handle the wrapping and presentation of gifts with an eye for detail. Storytelling and the art of gifting are central to this, ensuring that every customer experience is unique and inspiring.
Within the corporate structure of The Estée Lauder Companies, our team members often work closely with colleagues from other brands, such as Tom Ford Beauty. In this way, they support one another on the shop floor – for example, during busy periods or during breaks – and work together to deliver a consistent, high-quality brand experience.